Why Is Online Reputation Management Important?

Is your dental practice reaping the benefits of a positive online reputation? If no, what are you waiting for? There are many benefits that you could be missing out on right now if your reputation strategy isn’t in place.

Whilst delivering satisfactory results to your patients, you want to ensure that these services reverberate online. The internet age has meant that dental practices are spending a lot of time to build their online presence. It is also important you don’t miss out as well.

It takes a lot of time for your dental practice to grow. Growing online is a huge coup in building your global success.

Therefore, there are immeasurable benefits of online reputation that your dental practice will grow from. Read below to learn what they are.

Attracts New Patients

If you’re wondering what the most effective strategy is to attract new patients, then a positive online reputation is one of them. Positive reviews drive a solid online reputation where an opinion of your practice is formed from patients that have visited your practice for dental treatment. Positive reviews aren’t the only thing, the information you share, how active you are on social media posting and how engaging you are to comments and feedback all make for attracting new patients. Prospective patients want to see that you care and value public opinion.

Lowers Bad Reputation Risk

Dental practices with a bad online reputation will mean patients won’t become attracted to that practice. Ensure that you’re not one of them. Reputation management plays a key part in your standing on Google alongside the public forming an opinion on your practice, even without visiting for an appointment. Keeping your reputation management strong decreases any chance of bad feedback.

Builds Trust

Believe it or not, it isn’t just positive reviews that build a strong reputation. Negative reviews also have the same effect and it is important that you demonstrate an online reputation that delivers care and compassion towards your online audience and that you consider them invaluable to your practice. Trust is an essential element of growing your patient base. Demonstrate that you care about their feedback. You can read here to learn the ways to ask patients for reviews.

Improves Search Engine Rankings

When news about your dental practice goes viral, it becomes recognised by the online audience. You want your dental practice website to travel through the internet as much as possible, and positive recommendations and feedback only help to improve web traffic and your position in search rankings.

Sales and Revenue Impacts

The perception of your brand impacts your sales and revenue. Therefore, the more trustworthy your brand is the likelihood of more patients and a positive reputation. A positive reputation also helps to reduce the amount of money you spend on a marketing strategy by building organically through simple word-of-mouth to patients and keyword density in your content. Request them to leave feedback, maintain your service quality and continue to deliver value to your patients for your reputation to build. This will ultimately increase your sales and revenue.


A strong and well-managed online reputation ensures your dental practice delivers a great first impression to the online audience and patients who can expect positive results through your practice when they visit. Building trust means a higher chance of countering any negativity from the competition whilst establishing your practice as a standout competitor and trustworthy practice.

Is your online reputation not what you expect? Read to learn tips to improve your online reputation today. Here is a guide on how to ask for reviews from dental patients that will be helpful for you.

If you need assistance with your online reputation for your practice, contact us at Smile and Grow today and we’d be happy to help.

Disclaimer: The content provided on this website is intended for general informational purposes only. It is not intended to be a substitute for professional advice tailored to your specific needs and circumstances. Any reliance you place on the information provided in these blogs is, therefore, strictly at your own risk. We shall not be held responsible for any loss or damage resulting from the use of the information provided on this website.

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